Donation Processing & Donor Services – Part-Time

tsainternal; Chicago (IL); On-site; USD 21,000 - 26,000; Part time

Job summary

The Salvation Army in Chicago seeks a Store Backroom Attendant to be the first contact for donors, handling donations and assisting customers in a mission-driven environment.

You will keep the donation area tidy, process items, and support truck loading/unloading while upholding safety standards and excellent donor service. A HS diploma and basic computer skills are required, with weekend/evening availability.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

English communication

Basic computer skills

Basic math

Education

High School Diploma or currently pursuing

Job description

The Salvation Army in Chicago seeks a Store Backroom Attendant to be the first contact for donors, handling donations and assisting customers in a mission-driven environment.

You will keep the donation area tidy, process items, and support truck loading/unloading while upholding safety standards and excellent donor service. A HS diploma and basic computer skills are required, with weekend/evening availability.