Donation Processing & Customer Care Specialist (Part-Time)

Carpenter's Place; Rockford (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

IL Paid Leave

401(k)

Job summary

Carpenter's Place is seeking a part-time Donation Processor for Carpenter's Corner-Alpine Road thrift store. The role handles donations from donors, including accepting, sorting and pricing items, while upholding store policies and the mission.

The position requires a high school diploma or GED, strong communication, organization, and a customer-friendly approach to donors. Part-time schedule with responsibilities across reception and processing areas.

Qualifications

• Must be a people person with a servant's heart.
• Must have a friendly, smiling demeanor.
• Excellent communication skills (oral and written) with an excellent command of the English language.
• Ability to write in legible clear handwriting.
• Excellent organizational skills.
• Commitment to Carpenter's Corner Thrift Stores' mission and mission statement.

Responsibilities

• Accept, presort, and price donations.
• Greet donors; capture donor information for receipts.
• Maintain clean, organized reception and processing areas.
• Work with Processing Manager and team to meet daily goals.
• Adhere to policies and pricing guides for donations.
• Communicate Carpenter's Corner Story to donors.
• Assist in unloading donations when needed.
• Support a fast-paced environment to meet production targets.

Skills

People person

Excellent communication

Legible handwriting

Excellent organizational skills

Commitment to mission

Education

High School diploma or GED

Job description

Carpenter's Place is seeking a part-time Donation Processor for Carpenter's Corner-Alpine Road thrift store. The role handles donations from donors, including accepting, sorting and pricing items, while upholding store policies and the mission.

The position requires a high school diploma or GED, strong communication, organization, and a customer-friendly approach to donors. Part-time schedule with responsibilities across reception and processing areas.