Donation Processor

Carpenter's Place; Rockford (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

IL Paid Leave

401(k)

Job summary

Carpenter's Place is seeking a part-time Donation Processor for Carpenter's Corner-Alpine Road thrift store. The role handles donations from donors, including accepting, sorting and pricing items, while upholding store policies and the mission.

The position requires a high school diploma or GED, strong communication, organization, and a customer-friendly approach to donors. Part-time schedule with responsibilities across reception and processing areas.

Qualifications

• Must be a people person with a servant's heart.
• Must have a friendly, smiling demeanor.
• Excellent communication skills (oral and written) with an excellent command of the English language.
• Ability to write in legible clear handwriting.
• Excellent organizational skills.
• Commitment to Carpenter's Corner Thrift Stores' mission and mission statement.

Responsibilities

• Accept, presort, and price donations.
• Greet donors; capture donor information for receipts.
• Maintain clean, organized reception and processing areas.
• Work with Processing Manager and team to meet daily goals.
• Adhere to policies and pricing guides for donations.
• Communicate Carpenter's Corner Story to donors.
• Assist in unloading donations when needed.
• Support a fast-paced environment to meet production targets.

Skills

People person

Excellent communication

Legible handwriting

Excellent organizational skills

Commitment to mission

Education

High School diploma or GED

Job description

Carpenter's Place, a local faith-based not-for-profit organization, has an opening for a part time Donation Processor at Carpenter's Corner-Alpine Road thrift store who will process donations from donors to retail. This includes, but not limited to, accepting, sorting and pricing donated items. This includes but is not limited to compliance with company policies and standards, procedures, and the Carpenter's Corner Thrift Stores' Mission Statement.

ESSENTIAL FUNCTIONS OF THE JOB

1. Is able to perform daily any of the required job duties within the processing team. This includes all requirements related to accepting donations, presorting and pricing merchandise.
2. As needed, welcome donors in a timely manner in a way that they feel confident that Carpenter's Corner Thrift Stores appreciates them and understands their value.
3. As needed, handle the receiving and donation process with the utmost respect and care including, greeting the donor, assisting in unloading donations, telling the Carpenter's Corner Thrift Store story, repeating details back to donor and capturing the donor information for receipt purposes.
4. Help maintain clean and well-organized reception, presort and processing areas.
5. Maintain clean and well-organized personal processing station.
6. Adhere to, daily, all employee policies and procedures outlined in the Employee Policy and Procedures manual and the Carpenter's Corner Thrift Stores' Mission Statement.
7. Ability to recognize quality merchandise and effectively seek guidance on pricing from Processing Manager.
8. Work with and effectively communicate with the Processing Manager, other processing employees and donors on a daily basis.
9. Daily serve with fellow employees so that there is a healthy and productive work environment.
10. Adhere to daily and weekly production goals.
11. Ability to produce quick and accurate work in a face-paced environment
12. Understand and comply with policies and procedures related to donated items, including prohibited items and pricing guides
13. Effectively use the donation receiving script to communicate appreciation, the Carpenter's Corner Story.

KNOWLEDGE, SKILLS AND ABILITIES

1. Must be a people person with a pleasant and willing attitude and have a servant's heart.
2. Must have a friendly, smiling demeanor.
3. Excellent communication skills (both oral and written) with an excellent command of the English language.
4. Ability to write in legible clear handwriting.
5. Excellent organizational skills.
6. Must have a commitment to Carpenter's Corner Thrift Stores' mission and mission statement. I have read and understand the description and can perform the Essential Functions of the Job with or without accommodation

PLANNING/ORGANIZATION

1. Must be detail-oriented and have solid organizational skills.
2. Must be able to work in a fast-paced environment.
3. Must be a problem solver and be able to work with a minimum of supervision and take initiative.
4. Excellent time management skills.
5. Must possess a demonstrable level of skill and proficiency in planning so to meet established goals.
6. Computer skills to include general typing skills.
7. Ability to access web sites to help evaluate the value of donated items.
8. Ability to read and define problems, collect data, establish facts and draw valid conclusions.
9. Ability to interpret a variety of instructions furnished in written or oral form.

EDUCATION AND EXPERIENCE

High School diploma or GED required.

BENEFITS

• IL Paid Leave
• 401(k)

PHYSICAL/ENVIRONMENTAL DEMANDS

Stand up to 100% of a standard work day.

Walk up to 75% of a standard work day.

Sit less than 10% of a standard work day.

Use hands to perform required duties up to 100% of a standard work day.

Lifting and Bending up to 75% of a standard work day.

Talk or hear as needed throughout a standard work day.

Moderate physical activity.

Depending on location, this position may require frequent strenuous activity.

Able to lift at least 50 pounds.

Use hands to lift, sort, clean, organize throughout a standard work day. Depending on location, this position may work in a warehouse setting with some outdoor exposure throughout the workday.

WORK SCHEDULE/HOURS

Part time, Monday through Saturday, up to a maximum of 28 hours per week

Attendance at specific meetings, off-site events or training, as required.