Donation Processing & Donor Service Associate

Kroc Center; Madison (WI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid vacation time

Sick time

Holidays

403(b) retirement savings plan

Employer funded pension plan

Employee discount

Job summary

The Salvation Army Thrift Store in Madison, WI is hiring a Donation Attendant for part-time hours. You will welcome donors, assist with donations, and ensure a clean, organized donation area. The role blends customer service with donation processing and light operations support.

Training is provided, with opportunities to develop retail and donor-service skills in a team-focused environment. Flexible scheduling includes evenings, weekends, and holidays as needed.

Qualifications

• High School Diploma or current pursuit
• Strong English communication for donor interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Flexible schedule including weekends, holidays and evenings

Responsibilities

• Greet donors and provide assistance
• Process and track donations accurately
• Maintain a clean, organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive
• Support production processes as needed
• Safeguard donated materials and equipment
• Report any complaints, damage, or injuries occurring in the donation area

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexibility in schedule

Background check required

Education

High School Diploma or in progress

Job description

The Salvation Army Thrift Store in Madison, WI is hiring a Donation Attendant for part-time hours. You will welcome donors, assist with donations, and ensure a clean, organized donation area. The role blends customer service with donation processing and light operations support.

Training is provided, with opportunities to develop retail and donor-service skills in a team-focused environment. Flexible scheduling includes evenings, weekends, and holidays as needed.