Donation Processing Associate

The Salvation Army North & Central Illinois Division; Galesburg (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job Training

Job summary

The Salvation Army North & Central Illinois Division in Galesburg is seeking a part-time Donation Attendant to support donors and donations at our thrift store. The role combines customer service, donation processing, and mission-driven work to fund community programs.

You will greet donors, process donations, keep the donation area organized, and assist with truck loading/unloading while upholding store procedures and safety guidelines.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Job description

Location: Galesburg, Illinois

Pay: $15.00 per hour

Job Type: Part-time

Schedule: 19 hours per week, including evenings, weekends, and holidays as scheduled]

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!