Donation Processing Associate

The Salvation Army USA Central Territory; Chicago (IL); Presencial; USD 19 000 - 28 000; Tempo integral

Resumo da oferta

The Salvation Army USA Central Territory in Chicago is seeking a Store Backroom Attendant to be the first contact for donors. This full-time role blends customer service, donation processing, and logistics to support our community programs.

You will greet donors, process donations, keep the area organized, assist with truck loading, and ensure safety. A high school diploma, basic computer and math skills, and weekend/evening availability are required.

Qualificações

• High School Diploma or equivalent.
• Strong English communication for donor and team interactions.
• Ability to pass pre-employment background check.
• Flexible schedule including weekends and evenings.

Responsabilidades

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Conhecimentos

English communication

Basic computer skills

Basic math skills

Background check

Flexible schedule

Weekend/evenings

Formação académica

High School Diploma

Descrição da oferta de emprego

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location:2270 N Clybourn Ave, Chicago, IL 60614

Pay Rate: $ 17.05

Status: Full Time/ 40 Hours

About the Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Additional Information

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Clean and organized donation area
• Strong team collaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.