Donation Experience Specialist

Goodwill Industries of North Louisiana Inc.; Bossier City (LA); On-site; USD 11,000 - 16,000; Full time

Job summary

Goodwill NLA in Bossier City, LA, seeks a Donation Team Member to provide a welcoming, efficient, and safe donation experience. You will receive, unload, record, sort, and move donated goods, serving as the primary contact for donors.

This role helps turn community donations into resources that support workforce programs and community services, reflecting Goodwill NLA's mission of improving lives through the power of work.

Qualifications

• High school diploma or equivalent preferred.
• Background check and any safety trainings may be required.
• Ability to learn donation guidelines and operate material-handling equipment as needed.

Responsibilities

• Greet donors and provide friendly, efficient service.
• Assist donors unloading donated items safely.
• Explain accepted and non-accepted donation guidelines.
• Provide donation receipts per procedures.
• Maintain professional donor experience at all times.
• Refer concerns to Manager on Duty.

Skills

Customer service

Communication skills

Safety procedures

Material handling

Teamwork

Education

High school diploma / GED

Job description

Goodwill NLA in Bossier City, LA, seeks a Donation Team Member to provide a welcoming, efficient, and safe donation experience. You will receive, unload, record, sort, and move donated goods, serving as the primary contact for donors.

This role helps turn community donations into resources that support workforce programs and community services, reflecting Goodwill NLA's mission of improving lives through the power of work.