Donor Experience Associate — Fast, Friendly Service

Goodwill Industries of Southeastern Louisiana; Baton Rouge (LA); On-site; USD 21,000 - 27,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Donation Attendant at the O'Neal Lane Store in Baton Rouge. You will welcome donors, assist with donations, and maintain a clean, safe, and courteous storefront.

This full-time role requires standing, walking, and occasional heavy lifting, with a flexible schedule including weekends. Strong English communication and friendly customer service are essential.

Qualifications

• Must be able to interact cordially and productively with a variety of people.
• Must be able to market Goodwill and explain the mission to the general public.
• Must be able to engage in prolonged standing, walking and in frequent bending, stooping, and stretching.
• Must be able to work a flexible schedule on short notice, including days, nights and weekends.
• Must be able to lift and carry objects up to 25 lbs frequently and 50 lbs occasionally.
• Must be able to function in a hectic work environment with occasional periods of high stress.
• Must be able to read, write and communicate clearly in English.

Responsibilities

• To project a positive image of Goodwill to all donors.
• To sort donated materials as instructed.
• To maintain a clean, hazard-free work environment. To promote safe, efficient, courteous service to donors.
• To accept donations from the general public and issue a receipt for donations.
• To present a positive image of the Company through prompt, courteous service.
• To follow the safety policies of the Company as it pertains to the work area.

Skills

Interpersonal skills

Explain mission

Physical stamina

Flexible schedule

English proficiency

Customer service

Education

High School diploma or GED

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Donation Attendant at the O'Neal Lane Store in Baton Rouge. You will welcome donors, assist with donations, and maintain a clean, safe, and courteous storefront.

This full-time role requires standing, walking, and occasional heavy lifting, with a flexible schedule including weekends. Strong English communication and friendly customer service are essential.