Donation Experience Associate – Fast-Paced

Goodwill Industries Of Central Florida Inc; South Bend (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc in South Bend is seeking a donation attendant to greet donors, assist with unloading donations, and maintain an organized donation area. You will inspect, sort, and price donated items to ensure quality and resale readiness, while following safety protocols and documenting intake.

The role emphasizes teamwork in a fast-paced retail setting, with a focus on courtesy, accuracy, and efficiency to support smooth store operations and the mission of

Qualifications

• Excellent customer service skills and ability to engage donors.
• Friendly, approachable demeanor with professionalism.
• Strong attention to detail when sorting and pricing items.
• Able to learn donation policies quickly.
• Basic safety awareness and lifting techniques.
• Ability to work in a fast-paced environment with accuracy.
• Strong teamwork and communication.

Responsibilities

• Greet donors warmly and assist with unloading donations to create a welcoming experience.
• Assist donors with unloading items and express appreciation.
• Receive, inspect, sort, and price donated items following guidelines for quality and resale readiness.
• Follow safety protocols to maintain a secure work environment and prevent injuries.
• Accurately document donation intake and report discrepancies to management.
• Keep the donation area clean, organized, and hazard-free to ensure efficiency.
• Collaborate with team and supervisors to support store operations and adapt to priorities.

Skills

Customer service

Positive attitude

Detail oriented

Team player

Safety aware

Job description

Goodwill Industries Of Central Florida Inc in South Bend is seeking a donation attendant to greet donors, assist with unloading donations, and maintain an organized donation area. You will inspect, sort, and price donated items to ensure quality and resale readiness, while following safety protocols and documenting intake.

The role emphasizes teamwork in a fast-paced retail setting, with a focus on courtesy, accuracy, and efficiency to support smooth store operations and the mission of