Donations Experience Specialist

Goodwill Industries Of Central Florida Inc; South Bend (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc is seeking a Donation Center Associate to warmly greet donors, assist with unloading donations, and show appreciation. You will receive, inspect, sort, and price items for resale while following guidelines to ensure quality and proper categorization.

Maintain a clean donation area, follow safety protocols, document intake accurately, and work with the team to support smooth store operations in a fast-paced environment.

Qualifications

• Excellent customer service and positive donor interaction.
• Strong communication and teamwork abilities.
• Attention to detail for sorting, pricing, and documentation.
• Ability to follow safety protocols and lift up to 50 lbs.

Responsibilities

• Greet donors, assist with unloading donations, and express appreciation.
• Receive, inspect, sort, and price donated items per guidelines.
• Maintain a clean, organized donation area and follow safety procedures.
• Accurately document donation intake and report discrepancies to management.
• Collaborate with team and adapt to store operations as needed.

Skills

Customer service

Communication

Attention to detail

Teamwork

Safety awareness

Job description

Goodwill Industries Of Central Florida Inc is seeking a Donation Center Associate to warmly greet donors, assist with unloading donations, and show appreciation. You will receive, inspect, sort, and price items for resale while following guidelines to ensure quality and proper categorization.

Maintain a clean donation area, follow safety protocols, document intake accurately, and work with the team to support smooth store operations in a fast-paced environment.