Donations & Retail Operations Associate

Goodwill Industries Of Central Florida Inc; South Bend (IN); On-site; USD 24,000 - 34,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc in South Bend, IN is seeking a Donation Associate to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive-thru to the sales floor. You will uphold our mission and Kaizen standards in a fast-paced retail environment.

Responsibilities include greeting customers, tracking inventory, processing purchases at the POS, and supporting a collaborative team while maintaining safety and accuracy in all tasks.

Qualifications

• Excellent customer service with donors and shoppers.
• Strong attention to sorting, labeling, and pricing donated items.
• Knowledge of donation policies and safety guidelines.
• Ability to work in a fast-paced retail environment with a team.

Responsibilities

• Greet customers warmly and address inquiries to ensure a positive experience.
• Track inventory and restock merchandise; report discrepancies to management.
• Process purchases using the POS system and assist with end-of-day cash handling.
• Collaborate with teammates to maintain organized stockrooms and store flow.
• Follow Kaizen-inspired process improvements for efficiency.

Skills

Customer service

Attention to detail

Teamwork

Safety procedures

Donation policies

Job description

Goodwill Industries Of Central Florida Inc in South Bend, IN is seeking a Donation Associate to efficiently receive, sort, price, tag, and stock donations, ensuring a smooth flow from the drive-thru to the sales floor. You will uphold our mission and Kaizen standards in a fast-paced retail environment.

Responsibilities include greeting customers, tracking inventory, processing purchases at the POS, and supporting a collaborative team while maintaining safety and accuracy in all tasks.