Donation Center Specialist - Multi-Site & Customer Service

sdgoodwill

San Diego (CA)

On-site

USD 21,000 - 26,000

Full time

14 days+

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Job summary

Goodwill is seeking a Donation Center Attendant in the San Diego area to welcome donors, process donations, and provide excellent customer service.

The role requires a high school diploma or GED, 6 months to 1 year of customer service experience, and a valid California driver’s license with a personal insured vehicle for regular site coverage across centers.

You'll open and close donation centers, maintain site cleanliness, handle receipts, and coordinate with dispatch and supervisors as needed.

Qualifications

High School diploma or GED preferred.
Six months to one year of customer service experience preferred.
Must possess a valid CA Driver’s License with driving record acceptable to Goodwill’s insurance requirements; able to float to all donation centers in a determined area.

Responsibilities

Opens and closes assigned donation center site as scheduled.
Accepts donations and provides excellent donor service; issues receipts and directs donors as needed.
Maintains the interior and exterior of the site; keeps area clean and organized.
Completes daily administrative tasks including donor counts and donation receipts.
Safeguards donations and company property; reports safety concerns to supervision.
Communicates needs and issues to Supervisor or Coordinator promptly.
Loads donations into bins and trailers; assists Truck Helpers and Drivers as needed.
Coordinates with Dispatch on product volumes and service needs.
Performs miscellaneous duties and travels within the region as assigned.