Donation Center Operations Lead

Goodwill Industries of Arkansas, Inc.; Rogers (AL); On-site; USD 65,000 - 78,000; Full time

Job summary

Goodwill Industries of Arkansas, Inc. seeks a management-level leader to oversee the operations of donation centers and the home pickup team at Rogers, AR. This role focuses on supervising staff, delivering excellent donor service, and meeting production goals.

You will train associates, schedule pickups, ensure safety and policy compliance, and serve as the on-site point of contact during operating hours while coordinating across locations to uphold ACE culture.

Qualifications

• High School or GED required with related experience or training.
• 12-18 months related experience and/or training, plus 1–6 months of related management experience.
• Valid Driver’s License required.

Responsibilities

• Oversee operations of donation centers and home pickup team.
• Maintain donor centers and staff records.
• Handle donor inquiries and monitor production goals.
• Train donation center associates and schedule home pickups.
• Ensure compliance with policies, safety regulations, and ACE culture.
• Serve as primary contact during operation hours.

Skills

Supervisory experience

Communication skills

Time management

Leadership

Education

High School or GED

Management training

Tools

Microsoft Excel

Word Processing/Typing

10-Key

Job description

Goodwill Industries of Arkansas, Inc. seeks a management-level leader to oversee the operations of donation centers and the home pickup team at Rogers, AR. This role focuses on supervising staff, delivering excellent donor service, and meeting production goals.

You will train associates, schedule pickups, ensure safety and policy compliance, and serve as the on-site point of contact during operating hours while coordinating across locations to uphold ACE culture.