Donation Center Attendant (RDC)

Goodwill of Central and Northern Arizona; Scottsdale (AZ); On-site; USD 20,664; Part time

Benefits offered by this job

5 Medical Plans

Employer Funded Health Reimbursement Account

401K

Paid Time Off

Paid Holidays

Job summary

A charitable organization in Scottsdale, Arizona is seeking a donation attendant. The role involves receiving donations, providing excellent customer service, and maintaining the donation area. Candidates must have a high school education, be proficient in English, and possess strong customer service skills. This position offers benefits including medical plans, dental, vision, and paid time off.

Qualifications

• Excellent customer service skills are essential.
• Ability to be trained and take direction is required.
• Must speak and read English proficiently.

Responsibilities

• Receives donations in a courteous manner.
• Sorts incoming donations based on type of merchandise.
• Maintains organization of the donation center.

Skills

Customer service skills

Ability to follow direction

English proficiency

Education

High School education or equivalent

Job description

Location: 20831 N Scottsdale Rd, Scottsdale, Arizona, 85255. Phone: [phone]

Pay Rate: $15.00 Hourly

Position Description

Receives all donations in an expedient, courteous manner and places items in the appropriate place. Operates company owned equipment.

Essential Duties and Responsibilities

Financial

• Accepts all donations from customers, providing outstanding customer service.


• Ensures that a receipt is offered to each donor, regardless of the size of the donation.


• Sorts incoming donations based on general type of merchandise.


• Responsible for correctly labeling all gaylords for correct merchandise type including storage, pick‑up, and transport.


• Creates manifest for shipping and transport of outgoing gaylords including trucks and trailers.


• Safeguards company property, including donated goods. Reports any incidents of theft, pre‑selection, misappropriation or unauthorized possession of company property.


• Understands that any donated merchandise, whether saleable or not, is the property of Goodwill of Central and Northern Arizona and has no authorization to give it away for any reason.

Customer & Community

• Assists customers with unloading furniture or other items.


• Cleans restrooms, parking lot, and donation area. Sweeps and spot mops donation center floor.

Operational Excellence

• Maintains the placement of all merchandise and the organization of the donation center.


• Keeps leader informed of problems and makes appropriate recommendations.


• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.


• Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Ensures work areas are maintained in a clean, uncluttered, hazard‑free condition.


• Immediately takes action and/or reports any unsafe or potential hazards and reports all team member and non‑team member injuries to the RDC Operations Leader.

Team Goodwill

• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.


• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• High School education or equivalent.


• Excellent customer service skills.


• Ability to be trained and take direction.


• Ability to speak and read English proficiently.


• Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

• 5 Medical Plans


• Employer Funded Health Reimbursement Account (HRA)


• 3 Dental Plans


• Vision Plan


• 401K


• Employer Paid Life Insurance


• Employee Assistance Program (EAP)


• Paid Time Off; Sick and Vacation


• Paid Holidays


• These are just a few highlights of our key benefit offerings!

EEO Statement

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.