Donation Center Associate - Sorting & Customer Care

MERS Goodwill; Kansas City (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

Life Insurance

403B Retirement

401A Retirement

PTO accrual 15 days

Job summary

MERS Missouri Goodwill is seeking an energetic Outlet Processor to join the Bannister team. The position is hourly and full-time, with duties focused on donations handling, sorting, safety checks, and maintaining store and dock areas.

Outstanding customer service and teamwork are essential. The role offers a starting hourly rate of $15.50, with potential monthly bonuses up to $250, and a comprehensive benefits package for full-time employees.

Qualifications

• No degree required.
• Strong communication with customers and coworkers.
• Organized and able to handle donations and sales floor operations.
• Basic math skills including addition, subtraction, multiplication, and division.

Responsibilities

• Handle donations with care and respect.
• Sort goods into categories and place in bins.
• Inspect donated items for safety and quality for online sales.
• Maintain store cleanliness and inventory on floor, warehouse, and dock.
• Provide positive customer service to in-person and phone customers.
• Work cross-functionally with teams to improve operations.
• Follow all procedures and dress code.

Skills

Customer service

Communication

Organizational skills

Education

No degree required

High School Diploma or GED preferred

Job description

MERS Missouri Goodwill is seeking an energetic Outlet Processor to join the Bannister team. The position is hourly and full-time, with duties focused on donations handling, sorting, safety checks, and maintaining store and dock areas.

Outstanding customer service and teamwork are essential. The role offers a starting hourly rate of $15.50, with potential monthly bonuses up to $250, and a comprehensive benefits package for full-time employees.