Donation Center Specialist — Outlet & Online Sales

MERS Goodwill; St. Louis (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO accrual up to 15 days

Job summary

MERS Missouri Goodwill is hiring for an Outlet Processor to join our Market Outlet Center team. This role supports our mission, Changing Lives Through the Power of Work, and emphasizes diversity, integrity, and professionalism. The position is hourly, full-time, with a starting rate of $15.50 per hour and a potential bonus of up to $250 per month.

No degree is required, but a HS diploma/GED is preferred. Responsibilities include handling donations, sorting goods, ensuring quality and safety,

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Tip donations into bins and sort goods into categories.
• Inspect donated goods and remove potentially harmful items for safety and high-quality items for online sales.
• Maintain high quality and high quantity standards while working quickly and steadily.
• Efficiently and safely transports bins to and from the sales floor.
• Straighten, rotate, and maintain the cleanliness of the store, including the sales floor, warehouse, and donation dock, efficiently to adhere to Goodwill Retail Procedures.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
• Establish and maintain positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Read and follow all operational procedures and agency employee handbook policies
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Communication

Organization

Customer service

Basic math

Education

High School Diploma/GED Preferred

Job description

MERS Missouri Goodwill is hiring for an Outlet Processor to join our Market Outlet Center team. This role supports our mission, Changing Lives Through the Power of Work, and emphasizes diversity, integrity, and professionalism. The position is hourly, full-time, with a starting rate of $15.50 per hour and a potential bonus of up to $250 per month.

No degree is required, but a HS diploma/GED is preferred. Responsibilities include handling donations, sorting goods, ensuring quality and safety,