Donation Center Associate

Hopeservices; San Jose (CA); On-site; USD 22,041 - 28,929; Part time

Job summary

Hope Services in Silicon Valley is seeking a motivated team member to receive and secure donated items at assigned community drop locations. The role emphasizes on-the-job training for HOPE Trainees and delivering friendly customer service to visitors.

Pay is $18.45 per hour with a Sunday–Tuesday 9:00am–5:00pm schedule. You will handle donations, issue receipts, prep materials for pickup, and help maintain a tidy, secure storage area while following safety guidelines.

Qualifications

• No formal education required; at least 1 year of on-the-job training or customer service experience.
• Ability to read and speak English.
• Basic knowledge of proper lifting procedures and safety rules.

Responsibilities

• Provide good customer service to visitors and represent HOPE in the community.
• Accept donated materials and provide receipts.
• Prepare material for pickup by HOPE trucks.
• Maintain a neat storage unit and assure security of all materials.
• Load and unload donated materials; lock/unlock station and report issues promptly.
• Perform other duties as assigned to ensure efficient operation.

Skills

Customer service

English literacy

Lifting ability

Safety awareness

Teamwork

Job description

Hope Services in Silicon Valley is seeking a motivated team member to receive and secure donated items at assigned community drop locations. The role emphasizes on-the-job training for HOPE Trainees and delivering friendly customer service to visitors.

Pay is $18.45 per hour with a Sunday–Tuesday 9:00am–5:00pm schedule. You will handle donations, issue receipts, prep materials for pickup, and help maintain a tidy, secure storage area while following safety guidelines.