DONATION CENTER ASSOCIATE

Goodwill-Industries-of-Arkansa; Maumelle (AR); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries of Arkansas is seeking an entry-level Store Associate at 5040 Maumelle ADC in Maumelle, AR 72113. You will assist donors, move materials, and support the store team to provide a great customer experience.

This full-time, on-site role requires good communication, basic math, critical thinking, and reliability. You may lift up to 50 lbs and use a hand truck as part of daily tasks. No prior experience is required; training provided.

Qualifications

• 0 to 6 months related experience and/or training.
• Must have a High School diploma.
• Ability to lift up to 50 lbs and use a hand truck.
• Strong communication and organizational skills.
• Ability to follow directions and work in a team environment.

Responsibilities

• Accept donations by providing assistance and issuing receipts.
• Maintain a professional, courteous attitude and flex as needed.
• Contribute to self and team improvement and building.
• Treat customers as guests and provide friendly service.
• Pre-sort donations, separate salvage, and prepare for transport.
• Move materials with a hand truck and within the store as needed.
• Accept quality donations and politely refuse unacceptable items.
• Pre-sort by category and pack for transport.
• Help unload donations and assist distribution to the team.
• Maintain a clean and safe environment.
• Complete daily and weekly records when assigned.
• Perform other duties as required.

Skills

Communication Skills

Mathematical Skills

Critical Thinking Skills

Decision Making

Supervisory Experience

Planning, organizing, and project mgmt

Education

High School

Job description

Job Details

Job DetailsLevel: EntryJob Location: 5040 Maumelle ADC - Maumelle, AR 72113Position Type: Full TimeSalary Range: $11.00 - $11.00 HourlyJob Shift: AnyJob Description

Assists contributors with donations and move materials within the store as needed.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Essential Duties and Responsibilities

• 1. Accepts donations by providing assistance to contributors and issuing donation receipts.
• 2. Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.
• 3. Commits to self and job improvement and team building.
• 4. Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.
• 5. Pre-sort donations, separates salvage and removes.
• 6. Uses hand truck to move materials around donation center and/or moves materials within the store as needed.
• 7. Accepts donations of good quality and politely refuses unacceptable items.
• 8. Pre-sorts donations by established categories and safely packs for transport.
• 9. Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.
• 10. Maintains a clean and safe environment.
• 11. Completes accurate daily and weekly records when assigned.
• 12. Perform any other related duties as required or assigned.

QualificationsQualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

0 to 6 months related experience and/or training.

Skills

• - Communication Skills
• - Mathematical Skills
• - Critical Thinking Skills
• - Decision Making
• - Supervisory Experience
• - Planning, organizing, and project management skills.

Additional Information

Ability to use hand truck and work in a multi-task environment. Ability to lift 50 lbs.