DONATION CENTER ASSOCIATE

StartupNWA; Fayetteville (AR); Hybrid; USD 13,000 - 18,000; Full time

Job summary

Goodwill is seeking a Donation Center Associate in Fayetteville, AR for an entry-level, full-time position. You will assist contributors with donations, move materials, and contribute to a welcoming ACE-driven environment.

The role requires lifting up to 50 lbs, pre-sorting donations, and operating a hand truck while maintaining safety and strong customer service standards.

Qualifications

• High School diploma required.
• 0–6 months related experience or training.
• Excellent communication and math skills.
• Ability to lift 50 lbs.
• Ability to work in a multi-task environment.

Responsibilities

• Assist contributors with donations and receipts.
• Maintain a professional, courteous attitude at all times.
• Commit to self and team improvement.
• Greet, understand, explain, suggest, and thank customers.
• Pre-sort donations and separate salvage.
• Use hand truck to move materials.
• Accept quality donations, refuse unacceptable items.
• Pre-sort by categories and pack for transport.
• Help unload goods and assist with distribution.
• Maintain a clean and safe environment.
• Complete daily and weekly records as assigned.
• Perform other related duties as required.

Skills

Communication

Mathematics

Critical Thinking

Decision Making

Supervisory Experience

Planning

Education

High School

Tools

Hand truck

Job description

DONATION CENTER ASSOCIATE

5049 Fayetteville Mission ADC - Fayetteville, AR 72703

Overview

Salary Range: $11.00 Hourly

Level: Entry

Position Type: Full Time

Job Shift: Any (AM/PM)

Description

Job Description

Assists contributors with donations and move materials within the store as needed.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Essential Duties and Responsibilities

1. 1. Accepts donations by providing assistance to contributors and issuing donation receipts.
2. 2. Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.
3. 3. Commits to self and job improvement and team building.
4. 4. Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.
5. 5. Pre-sort donations, separates salvage and removes.
6. 6. Uses hand truck to move materials around donation center and/or moves materials within the store as needed.
7. 7. Accepts donations of good quality and politely refuses unacceptable items.
8. 8. Pre-sorts donations by established categories and safely packs for transport.
9. 9. Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.
10. 10. Maintains a clean and safe environment.
11. 11. Completes accurate daily and weekly records when assigned.
12. 12. Perform any other related duties as required or assigned.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

0 to 6 months related experience and/or training.

Skills

• - Communication Skills
• - Mathematical Skills
• - Critical Thinking Skills
• - Decision Making
• - Supervisory Experience
• - Planning, organizing, and project management skills.

Additional Information

Ability to use hand truck and work in a multi-task environment. Ability to lift 50 lbs.