DONATION CENTER ASSOCIATE

Goodwill-Industries-of-Arkansa; Conway (AR); On-site; USD 17,000 - 21,000; Part time

Job summary

Goodwill Industries of Arkansas is seeking a Donation Associate to assist contributors, process donations, issue receipts, and help move items within the store. You will uphold ACE culture, greet customers, and collaborate with teammates to maintain a welcoming environment.

Responsibilities include pre-sorting donations, packing for transport, safely operating a hand truck, lifting up to 50 lbs, and keeping accurate daily records.

Qualifications

• High school diploma or equivalent.
• 0–6 months related experience or training.
• Ability to lift up to 50 lbs and operate a hand truck.
• Excellent communication skills and multitasking ability.

Responsibilities

• Accept donations from contributors and issue receipts.
• Maintain a professional, courteous attitude with customers.
• Pre-sort donations by category and prepare for transport.
• Move materials using a hand truck and assist with loading.
• Keep donation areas clean and safe.
• Record daily and weekly donation data as assigned.
• Refuse unacceptable items politely.
• Assist team with distribution of goods as needed.
• Uphold ACE culture and mission in interactions.
• Support ongoing training and willingness to take on new duties.
• Work as part of a team to improve operations.
• Perform other related duties as required.

Skills

Communication

Math skills

Critical thinking

Decision making

Supervisory experience

Planning & organization

Education

High School Diploma

Tools

Hand truck

Job description

Job DescriptionAssists contributors with donations and move materials within the store as needed.Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.Essential Duties and Responsibilities1. Accepts donations by providing assistance to contributors and issuing donation receipts.2. Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.3. Commits to self and job improvement and team building.4. Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.5. Pre-sort donations, separates salvage and removes.6. Uses hand truck to move materials around donation center and/or moves materials within the store as needed.7. Accepts donations of good quality and politely refuses unacceptable items.8. Pre-sorts donations by established categories and safely packs for transport.9. Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.10. Maintains a clean and safe environment.11. Completes accurate daily and weekly records when assigned.12. Perform any other related duties as required or assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EducationHigh SchoolExperience0 to 6 months related experience and/or training.Skills- Communication Skills- Mathematical Skills- Critical Thinking Skills- Decision Making- Supervisory Experience- Planning, organizing, and project management skills.Additional InformationAbility to use hand truck and work in a multi-task environment. Ability to lift 50 lbs.