DONATION CENTER ASSOCIATE

Goodwill-Industries-of-Arkansa; Fayetteville (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill-Industries-of-Arkansa is seeking a Donation Attendant to assist contributors with donations and issue receipts. You will pre-sort, categorize, and move materials, operating a hand truck as needed, while maintaining a clean and safe donation area.

The role requires a High School diploma or equivalent and 0–6 months of related experience. You must be able to lift up to 50 lbs and thrive in a fast-paced environment with a focus on guest service and ACE values.

Qualifications

• High School diploma or equivalent.
• 0–6 months related experience or training.
• Ability to lift up to 50 lbs and work in a fast-paced environment.

Responsibilities

• Assist contributors with donations and issue receipts.
• Pre-sort and categorize donations; move materials as needed.
• Operate hand truck and assist with unloading trucks.
• Maintain clean, safe donation area.
• Keep daily and weekly records when assigned.
• Provide excellent customer service per ACE values.

Skills

Communication

Math skills

Critical Thinking

Decision Making

Supervisory Experience

Planning

Education

High School

Job description

Job DescriptionAssists contributors with donations and move materials within the store as needed.Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.Essential Duties and Responsibilities1. Accepts donations by providing assistance to contributors and issuing donation receipts.2. Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.3. Commits to self and job improvement and team building.4. Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.5. Pre-sort donations, separates salvage and removes.6. Uses hand truck to move materials around donation center and/or moves materials within the store as needed.7. Accepts donations of good quality and politely refuses unacceptable items.8. Pre-sorts donations by established categories and safely packs for transport.9. Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.10. Maintains a clean and safe environment.11. Completes accurate daily and weekly records when assigned.12. Perform any other related duties as required or assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EducationHigh SchoolExperience0 to 6 months related experience and/or training.Skills- Communication Skills- Mathematical Skills- Critical Thinking Skills- Decision Making- Supervisory Experience- Planning, organizing, and project management skills.Additional InformationAbility to use hand truck and work in a multi-task environment. Ability to lift 50 lbs.