DONATION CENTER ASSOCIATE

Goodwill Industries of Arkansas; Bryant (AR); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Bryant is seeking an entry-level Donation Attendant to assist contributors, process donations, and keep the donation center organized. You will move materials, issue receipts, and uphold Goodwill's ACE culture in every interaction.

Essential duties include accepting donations, pre-sorting items, moving goods with a hand truck, maintaining safety, and recording daily activity. You will help unload trucks and support team members with distribution.

Qualifications

• High school diploma required; ability to lift 50 lbs.
• Strong communication and math skills.
• Ability to plan, organize, and manage tasks.

Responsibilities

• Accept donations by assisting contributors and issuing receipts.
• Maintain a professional, courteous attitude and be flexible with duties.
• Commit to self-improvement and teamwork.
• Treat every customer as a GUEST: Greet, Understand, Explain, Suggest, Thank.
• Pre-sort donations and separate salvage, remove items.
• Use a hand truck to move materials around the donation center and store.
• Accept only suitable donations; politely refuse unacceptable items.
• Pre-sort donations by categories and pack for transport.
• Help unload trucks and assist with distribution of goods.
• Maintain a clean and safe environment.
• Complete accurate daily and weekly records as assigned.
• Perform other related duties as required.

Skills

Communication

Mathematics

Critical thinking

Decision making

Supervisory experience

Project management

Education

High School

Job description

Job Details: Level: Entry, Job Location: 5056 Bryant ADC - Bryant, AR, Position Type: Full Time, Salary Range: $11.00 - $11.00Hourly, Job Shift: Any (AM/PM), Job Description Assists contributors with donations and move materials within the store as needed. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Essential Duties and Responsibilities

1. 1. Accepts donations by providing assistance to contributors and issuing donation receipts.
2. 2. Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.
3. 3. Commits to self and job improvement and team building.
4. 4. Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.
5. 5. Pre-sort donations, separates salvage and removes.
6. 6. Uses hand truck to move materials around donation center and/or moves materials within the store as needed.
7. 7. Accepts donations of good quality and politely refuses unacceptable items.
8. 8. Pre-sorts donations by established categories and safely packs for transport.
9. 9. Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.
10. 10. Maintains a clean and safe environment.
11. 11. Completes accurate daily and weekly records when assigned.
12. 12. Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

0 to 6 months related experience and/or training.

Skills

• Communication Skills
• Mathematical Skills
• Critical Thinking Skills
• Decision Making
• Supervisory Experience
• Planning, organizing, and project management skills.

Additional Information

Ability to use hand truck and work in a multi-task environment. Ability to lift 50 lbs.