DONATION CENTER ASSOCIATE

StartupNWA; California; On-site; USD 21,000 - 28,000; Full time

Job summary

StartupNWA is seeking a Donation Attendant to assist contributors with donations and move materials within the store in California. You will uphold ACE culture, provide friendly service, and ensure safety while handling goods and maintaining records.

The role requires 0–6 months of related experience, ability to lift up to 50 lbs, and a commitment to teamwork and guest-centered service.

Qualifications

• High School diploma or equivalent.
• 0–6 months related experience or training.
• Ability to lift 50 lbs.

Responsibilities

• Accepts donations by providing assistance to contributors and issuing donation receipts.
• Maintains a professional and courteous attitude at all times.
• Commits to self and job improvement and team building.
• Treats every customer and contributor as a guest in their home (GUEST: Greet, Understand, Explain, Suggest, Thank).
• Pre-sort donations and separate salvage.
• Uses hand truck to move materials within the donation center/store.
• Accepts quality donations and politely refuses unacceptable items.
• Pre-sort donations by categories and pack for transport.
• Unload goods from truck and assist with distribution of items.
• Maintain a clean and safe environment.
• Complete accurate daily/weekly records when assigned.

Skills

Communication

Math skills

Critical thinking

Decision making

Supervisory experience

Planning & organizing

Education

High School

Job description

## Description**Job Description**Assists contributors with donations and move materials within the store as needed.Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.**Essential Duties and Responsibilities**1. Accepts donations by providing assistance to contributors and issuing donation receipts.2. Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.3. Commits to self and job improvement and team building.4. Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.5. Pre-sort donations, separates salvage and removes.6. Uses hand truck to move materials around donation center and/or moves materials within the store as needed.7. Accepts donations of good quality and politely refuses unacceptable items.8. Pre-sorts donations by established categories and safely packs for transport.9. Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.10. Maintains a clean and safe environment.11. Completes accurate daily and weekly records when assigned.12. Perform any other related duties as required or assigned.## Qualifications**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.**Education**High School**Experience**0 to 6 months related experience and/or training.**Skills**- Communication Skills- Mathematical Skills- Critical Thinking Skills- Decision Making- Supervisory Experience- Planning, organizing, and project management skills.**Additional Information**Ability to use hand truck and work in a multi-task environment. Ability to lift 50 lbs.