Donation Center Ambassador

Goodwilltnva; Jonesborough (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

4 weeks PTO

Medical, dental, and vision insurance

Employee discount

Growth and advancement opportunities

Meaningful mission

Supportive team

Job summary

Goodwill Industries of Tenneva is hiring Donation Attendants to join our team. You will be the first contact for donors, help unload donations, issue receipts, and ensure safe handling of items at multiple donation centers.

This role emphasizes excellent customer service, teamwork, and adherence to safety policies while supporting a mission that changes lives through work and training. Full-time positions include benefits and opportunities for advancement.

Qualifications

• Excellent customer service and communication skills.
• Dependable, self-motivated, and able to work independently.
• Organized and efficient in a fast-paced environment.
• Able to stand, bend, reach, and lift up to 50 pounds.
• Comfortable outdoors in varying weather conditions.
• HS diploma or GED preferred.
• 1 year or less of work experience required; retail, warehouse, or customer service experience a plus.
• Strong judgment and professionalism with the public and coworkers.

Responsibilities

• Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
• Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
• Issue donation receipts and maintain accurate records of donors daily.
• Sort donated items by category and place them in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site at all times.
• Assist truck drivers with loading and unloading donations as needed.
• Work in various donation center locations as assigned.
• Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.
• Report potential losses or safety concerns promptly to leadership.

Skills

Customer service

Communication

Dependable

Organized

Physical stamina

Outdoor work

Education

High school diploma or GED

Job description

Goodwill Industries of Tenneva is hiring Donation Attendants to join our team. You will be the first contact for donors, help unload donations, issue receipts, and ensure safe handling of items at multiple donation centers.

This role emphasizes excellent customer service, teamwork, and adherence to safety policies while supporting a mission that changes lives through work and training. Full-time positions include benefits and opportunities for advancement.