Donation Attendant: Donor Service & Processing

Mykroc; Madison (WI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

403(b) retirement savings plan

Employer funded pension plan for elig

Job summary

The Salvation Army Thrift Store in Madison, WI is seeking a part-time Donation Attendant. 24 hours per week, $15.00 per hour, with evenings, weekends, and holidays as scheduled. Paid vacation, sick time, and holidays prorated by hours. Training provided and access to voluntary benefits.

You will greet donors, process donations, maintain the donation area, and assist with truck loading/unloading. The role emphasizes customer service and mission-driven work in the community.

Qualifications

• Proven ability to communicate clearly with donors and team members.
• Comfort with cash handling and basic math.
• Ability to learn and use store computer systems.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule

Education

High School Diploma or currently pursuing

Tools

POS system

Job description

The Salvation Army Thrift Store in Madison, WI is seeking a part-time Donation Attendant. 24 hours per week, $15.00 per hour, with evenings, weekends, and holidays as scheduled. Paid vacation, sick time, and holidays prorated by hours. Training provided and access to voluntary benefits.

You will greet donors, process donations, maintain the donation area, and assist with truck loading/unloading. The role emphasizes customer service and mission-driven work in the community.