Donation Attendant: Customer Service & Donation Handling

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Donation Attendant to support the Oakland Warehouse and the Adult Rehabilitation Program. This full-time position focuses on maintaining the donation area, assisting donors with receipts, and ensuring accurate paperwork under supervisor directions.

The role requires a High School diploma or GED, ability to read and follow instructions, and effective communication with staff, donors, and drivers.

Qualifications

• High School diploma/GED preferred.
• Must pass background check, including Criminal History and Sex Offender Registry.
• Ability to read and write and to understand and follow both written and verbal instructions.

Responsibilities

• Maintaining and cleaning up the area in and around the Donation trailer/pod at the beginning and end of each shift.
• Assisting the donor in the receipt of donated items from the donor and provide receipt
• Maintaining all reports and paperwork as instructed by Supervisor
• Separating and sorting all donated material into the proper containers, and properly stack material as instructed by the Supervisor
• Assisting TSA PA/Drivers with loading donations on to trucks as necessary
• Informing the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)
• Securing and locking Donation trailer/pod at the end of each shift

Skills

Customer service

Team player

Detail oriented

Communication skills

Education

High School diploma/GED

Job description

The Salvation Army USA Western Territory is seeking a Donation Attendant to support the Oakland Warehouse and the Adult Rehabilitation Program. This full-time position focuses on maintaining the donation area, assisting donors with receipts, and ensuring accurate paperwork under supervisor directions.

The role requires a High School diploma or GED, ability to read and follow instructions, and effective communication with staff, donors, and drivers.