Donation Attendant

Goodwill Industries - Big Bend, Inc.; Panama City (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in non-profit organizations is seeking a Donation Attendant. In this entry-level full-time role, you will provide exceptional customer service to donors, assist with the donation process, and help maintain a clean and safe work environment. This role is essential to supporting the organization’s mission.

Qualifications

• Ability to lift 50lbs.
• Must have reliable transportation.
• Entry level position.

Responsibilities

• Provide customer service to donors and customers.
• Assist with unloading donations.
• Report daily donation counts.

Skills

Customer Service

Reliability

Communication

Job description

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• Provide world class customer service to our donors and customers
• Greet each co-worker, donor and customer in a prompt, friendly, and courteous manner
• Assist each donor and Goodwill transportation staff with unloading donations from donor vehicles or store trucks using rolling carts or dollies, as necessary
• Issue tax receipts and thank donors for the support of the Goodwill mission
• Maintain accurate daily counts of donations
• Report daily donation counts to retail store manager and /or the appropriate system
• Clean, price and transport furniture to sales floor as soon as possible
• Prepare items for proper shipment
• Sort donated goods into pre-determined categories for processing
• Cross train in the production of goods as well as the sale of goods, as requested.
• Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store.
• Maintain an acceptable attendance and punctuality record;
• Participate in staff meetings and training, as required;
• Adhere to two-hour floor check lists as assigned by leadership;
• Must have reliable transportation;
• Ability to lift 50lbs (unless otherwise restricted);
• Transport donated goods to designated production area, sales floor, or warehouse
• Maintain a clean and safe work area, including the designated drive-thru station, including but not limited to reporting safety hazards and injuries to the appropriate leadership staff;
• Transport and dispose of trash to compactor or dumpster, to include operation of compactor when authorized
• Maintain an acceptable attendance and punctuality record;
• Adhere to all retail store and personnel policies and procedures, including performing assigned duties within the framework of our Guiding Principles:
• Adhere to dress code
• Other duties as assigned

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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