Donation Attendant

The Salvation Army Thrift Store Orange; Fountain Valley (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision insurance

Retirement Plan

Wellness Program Incentives

Employee Store Discounts

Employee Assistance Program (EAP)

Employee Referral Bonuses

Great Work Perks Discounts (Amusement,

Optional benefits: Pre-paid Legal, AFL

Job summary

The Salvation Army Thrift Store Orange in Fountain Valley is seeking a dedicated Donation Attendant to greet donors, stock merchandise, and maintain a clean and organized store environment. You will assist with inventory, help customers, and ensure safety and compliance in daily operations.

The role offers full-time hours with a flexible schedule, and benefits through The Salvation Army program. Prior POS experience and strong customer service skills are preferred.

Qualifications

• High School diploma or equivalent.
• Experience handling cash and POS transactions.
• Strong communication with customers and donors.
• Ability to pass a background check.

Responsibilities

• Greet customers and donors and provide prompt, courteous assistance.
• Stock and merchandise items for the sales floor.
• Maintain the store and donation area to keep it clean, neat, and organized.
• Perform cleaning duties as assigned by Management.
• Follow all POS/Cash Register policies and TSA procedures.
• Maintain safety and compliance standards.
• Attend required monthly store meetings.
• Receive, unload, and stock incoming inventory items accurately.

Skills

POS/Cash Register Operations

Customer Service

Background Check Required

Education

High School graduate or equivalent

Tools

POS System

Job description

ABOUT THE ARC:

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM:

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Fountain Valley Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience and enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED:

• Opportunity for career growth.
• Paid time off.
• Medical, Dental, and Vision.
• Wellness Program Incentives.
• Retirement Plan.
• Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance.
• Employee Assistance Program (EAP).
• Employee Store Discounts.
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!).
• Employee Referral Bonuses.

As our enthusiastic and hardworking Donation Attendant, you will be responsible for (but not limited to):

• Ensuring all Customer's and Donors' needs are met by a genuine greeting and giving prompt, and courteous assistance.
• Stocking-priced items ready to be merchandised on the sales floor.
• Assisting in the maintenance of the store and donation area, to keep it clean, neat, and organized.
• Perform cleaning duties as assigned by Management.
• Following all POS/Cash Register Policies in accordance with TSA Policies and Procedures.
• Maintaining safety and compliance standards.
• Attending required Monthly Store Meetings.
• Receiving, unloading, and stocking incoming inventory items accurately and efficiently.
• Providing Quality Assurance by inspecting products for defects and damages.
• Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide a receipt.
• Separating and sorting all donated material into the proper containers, and properly stacking material as instructed by Management.
• Performing other written and/or verbal duties as may be assigned by Management.

Qualifications to be considered for this position:

• High School graduate or equivalent.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must pass a background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Pay Rate:

$16.90 per hour.

Schedule:

• Our stores operate 7 days per week, work schedules are determined by Management and employees must be flexible to always ensure adequate store coverage.
• Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.