Donation Attendant - Orange

The Salvation Army USA Western Territory; Orange (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Career growth

Paid time off

Medical, Dental, and Vision

Wellness Program Incentives

Retirement Plan

Pre-paid Legal Service

AFLAC

Pet Insurance

Employee Assistance Program

Employee Store Discounts

Referral bonuses

Job summary

The Salvation Army USA Western Territory's Orange Store is seeking a Donation Attendant to assist donors, maintain the donation area, and support the Retail Team in delivering a positive shopping and donor experience.

You will handle donated items, complete receipts, manage paperwork, and help load donations for pickup, while following safety and reporting guidelines. This role offers full-time hours, benefits, and opportunities for growth in a mission-driven organization.

Qualifications

• Background check is required, including criminal history and sex offender registry.
• Ability to read, write, and follow written and verbal instructions.
• Ability to communicate effectively with management, coworkers, customers, and donors.

Responsibilities

• Maintain and clean the donation area around the trailer/pod at start and end of shift.
• Assist donors in receipt of donated items and provide receipts.
• Maintain reports and paperwork as instructed by Supervisor.
• Sort donations into proper containers and stack materials as directed.
• Assist TSA drivers with loading donations onto trucks as needed.
• Inform supervisor of needed items before running out (e.g., brooms, totes).
• Secure and lock donation trailer/pod at end of shift.

Skills

Customer service

Stock handling

Inventory management

Donation processing

Education

High School diploma or equivalent

Job description

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Orange Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Medical, Dental, and Vision
• Wellness Program Incentives
• Retirement Plan
• Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance
• Employee Assistance Program (EAP)
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
• Employee Referral Bonuses

As our enthusiastic and hardworking Donation Attendant, you will be responsible for (but not limited to):

• Maintaining and cleaning up the area in and around the Donation trailer/pod at the beginning and end of each shift
• Assisting the donor in the receipt of donated items from the donor and provide receipt
• Maintaining all reports and paperwork as instructed by Supervisor
• Separating and sorting all donated material into the proper containers, and properly stack material as instructed by the Supervisor
• Assisting TSA PA/Drivers with loading donations on to trucks as necessary
• Informing the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)
• Securing and locking Donation trailer/pod at the end of each shift

Qualifications to be considered for this position:

• High School graduate or equivalent.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to read and write and to understand and follow both written and verbal instructions
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 75lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation

Pay Rate:

$16.90 per hour

Schedule

• Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage.
• Full-time employees may be scheduled to work any shift including evenings, weekends, and holidays.

Education

High School or Equivalent (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.