Donation Attendant

The Salvation Army Orange County; Orange (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Career growth

Paid time off

Health, dental and vision coverage

Wellness incentives

Retirement plan

Store discounts

Referral bonuses

Employee Assistance Program (EAP)

Pre-paid legal service

Pet insurance

Job summary

The Salvation Army Orange County is seeking a friendly and reliable Donation Attendant to support the Orange Store and its donation program. You will greet donors, process transactions, stock items, and keep the store neat and welcoming for customers.

Responsibilities include assisting with inventory, maintaining safety standards, and participating in regular store meetings. A high school diploma and ability to pass a background check are required.

Qualifications

• Must pass a background check including Criminal History and Sex Offender Registry.
• Ability to operate POS/Cash Register and handle cash transactions accurately.
• Effective communication with management, staff, customers and donors.

Responsibilities

• Greet and assist customers and donors promptly and courteously.
• Stock donation items and merchandize the sales floor.
• Maintain cleanliness and organization of the store and donation area.
• Perform cleaning duties as assigned by Management.
• Follow POS/Cash Register policies and TSA procedures.
• Ensure safety and compliance standards are met.
• Attend monthly store meetings.
• Receive, unload and stock incoming inventory.
• Inspect items for defects and damages.
• Assist donors with removal of donated items and provide receipts.
• Sort and containerize donated material as directed.
• Perform other duties as assigned by Management.

Skills

Customer service

Education

High School diploma or equivalent

Job description

About The Arc

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About The Arc

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Orange Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience and enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.

Employee Benefits Offered

• Opportunity for career growth.
• Paid time off.
• Medical, Dental, and Vision.
• Wellness Program Incentives.
• Retirement Plan.
• Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance.
• Employee Assistance Program (EAP).
• Employee Store Discounts.
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!).
• Employee Referral Bonuses.

As our enthusiastic and hardworking Donation Attendant, you will be responsible for (but not limited to):

• Ensuring all Customer's and Donors' needs are met by a genuine greeting and giving prompt, and courteous assistance.
• Stocking-priced items ready to be merchandised on the sales floor.
• Assisting in the maintenance of the store and donation area, to keep it clean, neat, and organized.
• Perform cleaning duties as assigned by Management.
• Following all POS/Cash Register Policies in accordance with TSA Policies and Procedures.
• Maintaining safety and compliance standards.
• Attending required Monthly Store Meetings.
• Receiving, unloading, and stocking incoming inventory items accurately and efficiently.
• Providing Quality Assurance by inspecting products for defects and damages.
• Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide a receipt.
• Separating and sorting all donated material into the proper containers, and properly stacking material as instructed by Management.
• Performing other written and/or verbal duties as may be assigned by Management.

Qualifications To Be Considered For This Position

• High School graduate or equivalent.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must pass a background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Pay Rate: $16.90 per hour.

Schedule

• Our stores operate 7 days per week, work schedules are determined by Management and employees must be flexible to always ensure adequate store coverage.
• Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.