Donor Experience Specialist: Warm Greeter & Sorter

Goodwill Industries of the Palm Beaches & Treasure Coast; Florida; Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with Employer Match

Paid Time Off

Store Discount 25%

Teladoc copays covered

Life Coach Access

Training and Development

Education Assistance

Wellness Program

Resumo da oferta

Goodwill Industries of the Palm Beaches & Treasure Coast is seeking a Donor Greeter to warmly welcome donors, assist with unloading donations, and provide receipts. The role supports daily donor counts and efficient processing, while delivering top-notch customer service in a fast-paced retail environment.

The position offers full-time hours with benefits including professional development, PTO, and access to wellness resources, aligning with Goodwill’s commitment to training and empowerment.

Qualificações

• High school diploma or GED preferred.
• Prior experience in a retail environment preferred.
• Must be willing and able to work days, evenings, and weekends.
• Must be able to perform the essential functions of the job with or without accommodation.

Responsabilidades

• Greet donors graciously and promptly within 10 seconds.
• Unload donations from vehicles and offer tax receipts to donors.
• Report an accurate daily donor count.
• Accurately sort and prepare donations for further processing; provide world class customer service to all customers and donors.

Conhecimentos

Customer service

Multi-tasking

Cash handling

Formação académica

High school diploma or GED

Ferramentas

POS system

Descrição da oferta de emprego

At Goodwill we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION:

Are you an active individual who enjoys fast-paced variety throughout the day? Do you thrive interacting with people?

As a Donor Greeter, you will:

• Greet donors graciously and promptly within 10 seconds
• Unload donations from vehicles and offer tax receipts to donors
• Report an accurate daily donor count
• Accurately sort and prepare donations for further processing
• Provide world class customer service to all customers and donors

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

• High school diploma or GED preferred
• Prior experience in a retail environment preferred
• Must be willing and able to work days, evenings, and weekends
• Must be able to perform the essential functions of the job with or without accommodation

THE PHYSICAL REQUIREMENTS:

• Must be able to sit, stand, bend, and reach for extended periods of time
• Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly