Donated Goods Operations Supervisor

Goodwill-Industries; Goshen (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Goodwill-Industries in Goshen, IN seeks a Store Manager to lead staff, oversee merchandise processing, and drive store performance. You will recruit, train, and supervise, ensure adherence to policies, and maintain a safe, customer-focused environment. Travel to different job sites may be required; strong leadership and communication are essential.

Responsibilities include wage and payroll oversight, inventory control, merchandising, and delivering excellent service while meeting financial goals.

Qualifications

• Experience supervising staff and driving performance.
• Strong leadership and communication abilities.
• Experience with POS systems and retail software.
• Knowledge of inventory control and merchandising.

Responsibilities

• Recruit, hire, train, and manage staff while ensuring adherence to policies and procedures.
• Oversee and supervise all operational processes within the store for smooth day-to-day activities.
• Regularly review store sales, payroll, and expenses to meet financial goals while controlling costs.
• Maintain a safe work environment by enforcing safety protocols and reducing theft.
• Communicate issues to the Store Manager and District Manager with corrective action recommendations.
• Collaborate to develop and implement action plans to resolve issues.
• Perform other duties as assigned by supervisor.

Skills

Leadership

Supervisory experience

Staff training & development

Communication skills

Organizational skills

Time-management

Attention to detail

Customer service

Problem-solving

Retail operations knowledge

Education

High School Diploma or equivalent

Ability to obtain through The Excel Center

Tools

POS systems

Microsoft Office

Retail software

Inventory control systems

Job description

Goodwill-Industries in Goshen, IN seeks a Store Manager to lead staff, oversee merchandise processing, and drive store performance. You will recruit, train, and supervise, ensure adherence to policies, and maintain a safe, customer-focused environment. Travel to different job sites may be required; strong leadership and communication are essential.

Responsibilities include wage and payroll oversight, inventory control, merchandising, and delivering excellent service while meeting financial goals.