Retail Operations Lead: Elevate Experience & Team Growth

Goodwill Industries Group; Rochester (IN); On-site; USD 19,320 - 27,517; Full time

Job summary

Goodwill Industries Group is looking for a dedicated individual to manage daily operations at their Rochester, IN retail store. This full-time position will oversee customer service, inventory management, and sales, ensuring a welcoming shopping experience. Successful candidates will possess strong supervisory skills, a high school diploma, and the ability to inspire their team.

The role entails developing training and maintaining high standards of conduct, while fostering a culture of excellence and safety within the store.

Qualifications

• Strong supervisory skills with the ability to inspire and hold team members accountable.
• Excellent communication skills, essential for engaging with employees and customers.
• Must have reliable transportation and be authorized to work in the United States.

Responsibilities

• Manage the daily operations of the retail store to ensure efficiency.
• Develop and implement training programs for staff.
• Supervise and coordinate all store operations including inventory and customer service.

Skills

Strong supervisory skills

Excellent verbal and written communication skills

Expertise in fostering a positive work environment

Ability to resolve customer concerns

Education

High school diploma or equivalent

Job description

Goodwill Industries Group is looking for a dedicated individual to manage daily operations at their Rochester, IN retail store. This full-time position will oversee customer service, inventory management, and sales, ensuring a welcoming shopping experience. Successful candidates will possess strong supervisory skills, a high school diploma, and the ability to inspire their team.

The role entails developing training and maintaining high standards of conduct, while fostering a culture of excellence and safety within the store.