Domestic Transportation Agent

Expeditor; Salt Lake City (UT); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation

Annual Paid Holidays

Flexible Days

Paid Sick Time

401(k) Retirement Plan with employer 2

Employee Stock Purchase Plan

Health Savings Account

Life and Disability Insurance

Parental Leave

Dependent Care FSA

Employee Assistance Program

Training and Development Program

Descripción de la vacante

Expeditors is seeking a detail-oriented logistics professional in Salt Lake City to manage freight flow from origin to destination. You will enter and maintain accurate data in our operational system and track shipments to meet KPIs and service levels.

You will interact with customers, vendors, and internal teams to ensure timely billing, reporting, and compliant operations, while upholding Expeditors' standards and culture of integrity and professionalism.

Formación

• Basic understanding of logistics, transportation, supply chain, or customer service operations.

Responsabilidades

• Ensure smooth freight process flow from origin to destination.
• Enter data accurately into the operational system.
• Track and trace shipments and provide required reporting.
• Bill clients and vendors accurately and timely.
• Coordinate with customers to arrange shipments and meet service standards.

Conocimientos

Organizational skills

Time management

Verbal communication

Written communication

Attention to detail

MS Office (Excel/Word)

Learning new systems

Herramientas

MS Office

Descripción del empleo

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow from origin to destination.
• Ensure accurate and timely data entry into the operational system.
• Track and trace Transcon shipments/files and provide reporting as required.
• Utilize the Export Transcon workflow on a daily basis.
• Ensure accurate and timely client and vendor billing.
• Ensure timely freight delivery and customs clearance when applicable.
• Interact with customers to arrange shipments and consistently meet customer service standards.
• Build and maintain positive working relationships with customers, vendors, and suppliers.
• Maintain compliance with all internal policies, company procedures, and applicable government regulations.
• Understand departmental process flow and identify opportunities to improve operational efficiency, productivity, and service quality.
• Understand customer requirements and ensure all Standard Operating Procedures (SOPs) are documented and maintained in DLSOPs.
• Meet established KPI standards and performance expectations in accordance with company policies and procedures.
• Maintain effective network communication by responding promptly to emails, requests, and inquiries from internal and external stakeholders.
• Escalate operational issues, exceptions, and service concerns to management when appropriate.
• Promote a culture of compliance by adhering to company policies, regulations, and ethical business practices while performing all duties with integrity and professionalism.
• Demonstrate and uphold the company's 10 Cultural Attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Qualifications

Knowledge

• Basic understanding of logistics, transportation, supply chain, or customer service operations preferred.
• Understanding of ocean documentation processes preferred.
• Basic awareness of regulatory and compliance requirements.
• Hazardous Materials certification preferred.

Skills

• Strong organizational and time-management skills.
• Effective verbal and written communication skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel and Word).
• Ability to learn new systems and processes quickly.

Behaviors

• Positive, team-oriented attitude.
• Proactive and dependable.
• Customer-focused with a strong sense of accountability.
• Adaptable and willing to learn in a fast-paced environment.

Education and Experience

• 6 months to 1 year of experience in logistics, transportation, operations, customer service, or a related field preferred; or an equivalent combination of education and experience.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• PaidSick Time(accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
• Employee Stock Purchase Plan (ESPP)
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program