Domestic Logistics Coordinator

Horizon Air Freight; Inwood (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance eligibility after 30 days

401k retirement plan with company match

Life insurance options

Job summary

A logistics company in Inwood, NY seeks an entry-level Logistics Coordinator to assist in domestic operations. Responsibilities include processing freight movement requests and coordinating shipments. Candidates should have 1-3 years of related experience, excellent communication skills, and knowledge of shipping regulations. The role emphasizes quality customer service and teamwork, with opportunities for professional growth and a dynamic work environment.

Qualifications

• 1-3 years of experience in logistics or related field.
• Ability to communicate information clearly.
• Knowledge of domestic and international shipping regulations.
• Certification in dangerous goods handling (HAZMAT) is a plus.

Responsibilities

• Assist Manager with domestic logistics operations.
• Process freight movement requests from customers.
• Coordinate shipments within the United States.
• Select carriers and routing under Manager's guidance.
• Calculate shipping costs and provide information.
• Handle customer service requests including billing.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking

Knowledge of shipping regulations

Tools

Microsoft Suite

Email

Job description

Location:

Inwood, NY

Overview

This position assists the Manager in the domestic logistics operations including truck, air, and occasionally courier and hand carry/deliver. It reports exceptions and requests assistance from the Manager and other Horizon employees as needed in daily operations.

Key Responsibilities

• At the direction of the Manager, process requests for freight movement directly from customers and/or internal Horizon departments.
• Coordinate specific shipments from point to point in the United States.
• With guidance of the Manager, select carriers and routing for domestic shipments including contacting airlines for information.
• Calculate volume weight and dimensions in both metric and imperial systems of measurement.
• Calculate shipping costs, determine timing, and provide that information to the requester.
• Coordinate with agents at the direction of the Manager.
• Become familiar with HAZMAT handling procedures and necessary paperwork.
• Certify for HAZMAT Class B license.
• Coordinate with peers in Logistics, Warehousing, Customs, IT, and other internal departments.
• Assist in the development and documentation of departmental policies and procedures for the Domestic Department at the direction of the Manager.
• Handle client customer service requests including billing inquiries via e‑mail and phone for shipments as needed.
• Other projects as assigned.

The Ideal Candidate

• 1‑3 years or more of experience in a similar or related position managing the logistics of domestic shipments.
• Able to convey information clearly verbally and in writing.
• Demonstrated knowledge of domestic and/or international shipping regulations.
• Knowledge of dangerous goods handling (HAZMAT) – certification a plus.
• Organizational skills and the ability to multitask.
• Demonstrated computer literacy including e‑mail and the Microsoft Suite of products.
• Passion for delivering quality customer service.

Why Join Us?

We offer more than a job—we offer a career path. You'll join a collaborative team that values precision, innovation, and customer success. Expect a dynamic work environment, opportunities for professional growth, and the chance to make a real impact on global operations. Our culture emphasizes teamwork, continuous learning, and delivering excellence for our clients.

Benefits

Eligibility to enroll in the health insurance plans (medical, dental, vision) 30 days after hire.

• 401 k / retirement plan, with company match of 50% up to 10%
• Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, Identity Theft Protection available for enrollment

E‑Verify Notice

We participate in the U.S. Department of Homeland Security’s E‑Verify program to confirm employment eligibility. All new hires will be required to complete the E‑Verify process as part of onboarding.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Maritime Transportation