Domain Lead – Psychological Performance (POTFF)

Maximus Federal; Riverview (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO & holidays

Career development opportunities

Job summary

Maximus is seeking a Domain Lead - Psychological Performance for the POTFF program to provide strategic, technical, and operational leadership for social and family readiness services. This senior role aims to strengthen resilience, optimize performance, and support long-term mission readiness for SOF personnel and families.

The position requires U.S. citizenship and an active or eligible Secret clearance, with Tampa, FL as the base.

Qualifications

• Bachelor's degree required and relevant professional background.
• At least two years in human services, family support, or related field.
• Ability to lead staff and multidisciplinary teams; strong stakeholder engagement.
• Must be a U.S. citizen with eligibility for Secret clearance.

Responsibilities

• Manage day-to-day operational aspects of a project and planning artifacts.
• Oversee large multi-project programs; plan, staff, lead, and control activities.
• Create and execute work plans; assign resources and monitor metrics.
• Develop master resource plans and Baseline projects; track LoE.
• Ensure proper project closure and capture lessons learned for future use.
• Lead vendor coordination, contracts, SOWs, and performance monitoring.
• Provide staff direction and performance feedback; escalate issues as needed.

Skills

Leadership

Stakeholder management

Program planning

Data analysis

Communication

Project management

Education

Bachelor's degree in related field

Bachelor’s degree in human services or related field

Job description

Description & RequirementsMaximus is seeking a Domain Lead - Psychological Performance to the Preservation of the Force and Family (POTFF) program. This senior-level role provides strategic, technical, and operational leadership for social and family readiness services that enhance Special Operations Forces (SOF) resilience, mission readiness, and career longevity. The Social & Family Domain Lead oversees programs that strengthen relationships, family stability, communication, social connection, unit cohesion, peer support, family integration, and preparedness. The position collaborates with multidisciplinary POTFF professionals, government stakeholders, operational leaders, service members, and families to deliver evidence-based, mission-focused support.U.S. citizenship is required. Candidates must possess an active U.S. Government security clearance or be eligible to obtain and maintain a security clearance as required for contract performance.This position is pending upon contract award.This position is based in Tampa, FLAbout the POTFF ProgramThe Preservation of the Force and Family (POTFF) program supports U.S. Special Operations Forces (SOF) personnel and their families through an integrated, holistic approach to human performance, health, and readiness. The program brings together specialized professionals across physical, psychological, cognitive, social, and spiritual performance to strengthen resilience, optimize performance, and support long-term mission readiness and career longevity.Why Maximus?•️ Flexibility That Fits Your Life - Work/life balance support with flexibility designed to meet your personal and professional needs.Robust Health & Insurance Benefits - Medical, Dental, Vision, Prescription plans, a partially funded HSA, Life Insurance, and additional insurance discounts.Build Your Financial Future - 401(k) Retirement Savings Plan with Company Match.Generous Time Away From Work - PTO, paid holidays, extended sick leave, and Short- and Long-Term Disability coverage.Wellness Beyond the Workplace - Resources supporting physical, emotional, and financial well-being through the Employee Assistance Program (EAP).Recognition That Matters - Employee recognition programs that celebrate achievements and contributions.Invest in Your Growth - Tuition Reimbursement and professional development opportunities.Employee Discounts & Perks - Exclusive savings, special offers, and employee-only benefits.Wellness Programs & Resources - Programs and tools designed to support overall health and wellness.Career Development Opportunities - Training programs, workshops, conferences, and ongoing learning opportunities.Licensure & Certification Support - Maximus covers the costs associated with renewing required licenses and certifications.Essential Duties and Responsibilities:- Manage day-to-day operational aspects of a project and scope including facilitating and preparing all planning activities and artifacts.- Oversee and manage large multi-project programs including planning, organizing, staffing, leading, and controlling program activities.- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.- Identify resources needed and assign individual responsibilities.- Develop and maintain a master and individual resource plan and required documents for projects.- Baseline all projects and capture actual metrics for historical metrics and Level of Effort (LoE) forecasting.- Review deliverables prepared by team before providing to management and customers.- Effectively apply the PMI methodology and enforce project standards on all projects.- Prepare for engagement reviews and quality assurance procedures.- Minimize risk exposure on projects.- Communicate relevant project information to management, stakeholders, and customers.- Resolve and/or escalate issues within a reasonable amount of time taking in consideration impact on the project.- Ensure project documents are complete, current, and stored appropriately.- Track and maintain lessons learned and utilize lessons learned on subsequent projects.- Ensure all projects are properly closed out.- Supervise staff by providing direction, input, and performance feedback.- Serve as escalation point to prioritizing workloads and resolving issues.- Act as liaison for assigned vendor(s), including performance and SLA monitoring, and supporting system and business process changes.- Participate in the drafting of vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and requirements.- Lead continuous improvement teams.Minimum Requirements- Bachelor's degree in related field.- 7-10 years of relevant professional experience required.- Equivalent combination of education and experience considered in lieu of degree.- Bachelor’s degree in human services, social work, family studies, psychology, counseling, sociology, public health, or a closely related field.- At least two years of relevant experience in human services, family support, social services, military family readiness, community programming, or a related field.- Demonstrated leadership or supervisory experience managing staff, programs, or multidisciplinary service delivery.- Working knowledge of family systems, human services principles, social support networks, community resources, and prevention-focused programming.- Ability to build trust and communicate effectively with service members, families, clinicians, operational leaders, government customers, and community stakeholders.- Strong program planning, problem-solving, decision-making, organizational, and stakeholder-management skills.- Ability to analyze program data, evaluate outcomes, identify trends, and support continuous improvement.- Proficiency with standard office technology, case-management systems, databases, and reporting tools.- Must be a U.S. Citizen per contract requirements.- Must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance.Preferred Qualifications:- Master’s degree in social work, counseling, psychology, family studies, public health, human services, or a related discipline.- Current professional license or credential relevant to social work, counseling, family services, or human services.- Experience supporting SOF, military, tactical, federal, or other high-demand operational populations.- Experience with POTFF or a comparable integrated readiness, resilience, human performance, or force-preservation program.- Experience leading geographically dispersed teams or coordinating services across multiple locations.- Familiarity with program evaluation, quality assurance, performance reporting, and data-informed decision-making.EEO StatementMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay TransparencyMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail].