Domain Delivery Lead

GiGa-Ops Global Solutions; California (MO); On-site; USD 115,000 - 120,000; Full time

Job summary

A leading global solutions provider is seeking a Domain Delivery Lead for Pharma Commercial. This critical role involves leading end-to-end solution delivery across Commercial Operations, Market Access, and Patient Services. The ideal candidate will have over 10 years of experience in the field and a strong background in Agile/Scrum methodologies. The position requires excellent leadership capabilities, ensuring compliance and improving patient-centric outcomes. This is an onsite role based in Alameda, CA.

Qualifications

• Minimum of 10 years experience in a relevant field.
• Expertise in delivery of pharma commercial solutions.
• Strong understanding of patient services and market access.

Responsibilities

• Own solution delivery, quality, and timelines.
• Lead cross‑functional teams and manage project scope.
• Drive client relationship management and governance.
• Ensure metrics for release readiness and continuous improvement.

Skills

Commercial Operations: Sales Ops, Field Enablement, Analytics, CRM workflows

Market Access: Govt Pricing, Patient Access Programs, 340B, GPO

Patient CRM/Hub Services: Benefit Investigation, Copay, HIPAA

Strong Agile/Scrum delivery

JIRA

Aha

Tableau

CMS tools

Job description

Domain Delivery Lead – Pharma Commercial

Location: Alameda, CA (Onsite – 5 days at Exelixis office)

Employment Type: FTE – $120K PA

Eligibility: USC/GC holders only

Experience: 10+ years

Base Pay Range: $115,000.00/yr – $120,000.00/yr

Role Summary: Seeking a seasoned Pharma Commercial Domain Delivery Expert to lead end‑to‑end solution delivery across Commercial Operations, Market Access, and Patient Services. The role bridges business stakeholders and technology teams, ensuring compliance, patient‑centric outcomes, and CRM capability‑building (Veeva CRM).

Primary Skills & Domain Knowledge

• Commercial Operations: Sales Ops, Field Enablement, Analytics, CRM workflows
• Market Access: Govt Pricing, Patient Access Programs, 340B, GPO, Specialty Distribution/Pharmacy
• Patient CRM/Hub Services: Benefit Investigation, Copay, HIPAA, Prior Authorization, eRx/eFax integrations
• Strong Agile/Scrum delivery, JIRA, Aha, Tableau, CMS tools

Key Responsibilities

• Own solution delivery, quality, and timelines.
• Lead cross‑functional teams, manage scope, risks, and dependencies.
• Drive client relationship management and governance.
• Ensure release readiness, efficiency metrics, and continuous improvement.

Skills: pharma commercial, patient service, market access