Doll Hair Stylist & Customer Experience Pro

Mattel, Inc.; Franklin (TN); On-site; USD 19,000 - 28,000; Part time

Job summary

American Girl, a Mattel subsidiary, is seeking Doll Hair Stylists to deliver friendly, informative service in our Doll Hair Salon. You’ll style hair, upsell services, and help maintain the salon area while engaging with children and families on weekends and busy retail days.

Join a team that values diverse voices and empowerment, with opportunities to participate in events and special store activities. Prior experience with dolls and sales is preferred.

Qualifications

• High school degree or equivalent, preferred.
• Sales experience in the specialty retail or service industry, preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly.
• Assess and meet customer merchandise and service needs, including special requests and resolving customer problems. Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products. Share information on store events, promotions and activities with customers.
• Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
• Collaborates with co-workers to create a positive work environment and assists in training new associates.

Skills

Hair styling experience

Sales experience

Experience with children

Flexible schedule

Education

High school diploma or equivalent

Job description

American Girl, a Mattel subsidiary, is seeking Doll Hair Stylists to deliver friendly, informative service in our Doll Hair Salon. You’ll style hair, upsell services, and help maintain the salon area while engaging with children and families on weekends and busy retail days.

Join a team that values diverse voices and empowerment, with opportunities to participate in events and special store activities. Prior experience with dolls and sales is preferred.