Doll Hair Stylist – Interactive Experience

Mattel; Franklin (TN); On-site; USD 21,000 - 23,000; Full time

Job summary

American Girl, a premium brand and subsidiary of Mattel, seeks dynamic Doll Hair Stylists to deliver friendly service and flexible scheduling, including weekends. You’ll demonstrate doll hair techniques, upsell salon services, and engage with families to create memorable experiences in our store environment.

The role emphasizes teamwork, customer care, and the ability to adapt to evolving business needs while representing Mattel’s values and brand standards.

Qualifications

• High school degree or equivalent (preferred).
• Sales experience in specialty retail or service industry (preferred).
• Experience styling hair, especially for dolls (preferred).
• Experience working with children (preferred).
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly.
• Assess and meet customer merchandise and service needs, including special requests and resolving customer problems; share product knowledge and upsell salon services and products; share information on store events and promotions.
• Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
• Conduct inventory of salon supplies and stock salon area; communicate replenishment needs.
• Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
• Collaborates with co-workers to create a positive work environment and assists in training new associates.

Skills

Customer service

Sales experience

Doll hair styling

Working with children

Education

High school diploma or equivalent

Job description

American Girl, a premium brand and subsidiary of Mattel, seeks dynamic Doll Hair Stylists to deliver friendly service and flexible scheduling, including weekends. You’ll demonstrate doll hair techniques, upsell salon services, and engage with families to create memorable experiences in our store environment.

The role emphasizes teamwork, customer care, and the ability to adapt to evolving business needs while representing Mattel’s values and brand standards.