Doll Hair Stylist & Guest Experience Pro

Mattel, Inc.and Subsidiaries; Chicago (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

The Experience Associate (Doll Hair Stylist) at American Girl Retail in Chicago is responsible for delivering friendly and informative salon services to dolls and their owners, maintaining clean salon areas, and adapting to changing business needs. The role requires a positive, customer‑focused attitude and the ability to handle multiple tasks in a fast paced environment.

You will perform doll hair styling, and may provide ear piercing services per training, with certifications provided.

Qualifications

• Experience in doll hair styling is a plus.
• Strong customer service and sales skills.
• Experience working with children is preferred.

Responsibilities

• Deliver salon services to dolls and owners in a friendly, informative manner.
• Maintain salon cleanliness and inventory; restock supplies as needed.
• Participate in store events and promotions to enhance the guest experience.
• Receive training for ear piercing services and follow safety protocols.

Skills

Doll hair styling

Customer service

Retail sales

Child interaction

Job description

The Experience Associate (Doll Hair Stylist) at American Girl Retail in Chicago is responsible for delivering friendly and informative salon services to dolls and their owners, maintaining clean salon areas, and adapting to changing business needs. The role requires a positive, customer‑focused attitude and the ability to handle multiple tasks in a fast paced environment.

You will perform doll hair styling, and may provide ear piercing services per training, with certifications provided.