Doll Hair & Ear-Piercing Experience Associate

Mattel; Dallas (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

American Girl Dallas is seeking an Experience Associate to deliver friendly, informative service and adapt to changing business needs. You will assist customers, perform doll styling and ear piercing services, and participate in store events.

Training will be provided for ear piercing, and you will work in a dynamic team that supports a positive work environment, with a flexible retail schedule including weekends.

Qualifications

• Experience working with children is preferred.
• Sales experience in specialty retail or service industry is preferred.
• Willing to perform ear piercing services.
• Experience styling hair for dolls is preferred.
• Flexible retail schedule including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly.
• Style dolls according to company standards and proper doll hair care techniques.
• Perform ear piercing services.
• Training and certification will be provided to perform ear piercing services and follow aftercare procedures.
• Conduct inventory of salon supplies and stock salon area; communicate replenishment needs when needed.
• Participate in salon events including Doll Hair and Manicure Day, hair demos, and private parties.
• Assist in other areas of the store as needed.
• Share product knowledge and upsell salon services and products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with coworkers to create a positive work environment and train new associates.

Skills

Customer service

Sales experience

Doll hair styling

Ear piercing

Job description

American Girl Dallas is seeking an Experience Associate to deliver friendly, informative service and adapt to changing business needs. You will assist customers, perform doll styling and ear piercing services, and participate in store events.

Training will be provided for ear piercing, and you will work in a dynamic team that supports a positive work environment, with a flexible retail schedule including weekends.