Dog Wellness Advocate & Membership Specialist

Scenthound Scottsdale Shea, AZ; Scottsdale (AZ); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Scenthound Scottsdale Shea is hiring a Dog Wellness Advocate to greet dog parents and deliver exceptional service in a sales-driven setting. You will educate clients on routines, manage appointments, and support a welcoming front-of-house experience.

The role emphasizes dog wellbeing, customer relationships, and growth into leadership positions, with advancement opportunities and a team-centered culture. Training and development accompany a schedule of 30–40 hours per week.

Qualifications

• Strong interpersonal and communication skills.
• Love for dogs and wellbeing.

Responsibilities

• Drive membership sales through customer connection and education
• Recommend services, add-ons, and products to meet customer needs
• Manage appointments, customer profiles, and phone inquiries
• Provide a clean, organized, and welcoming front-of-house experience
• Resolve customer questions and concerns with professionalism

Skills

People skills

Communication

Customer service

Sales experience

Reliability

Tools

Basic computer skills

Job description

Scenthound Scottsdale Shea is hiring a Dog Wellness Advocate to greet dog parents and deliver exceptional service in a sales-driven setting. You will educate clients on routines, manage appointments, and support a welcoming front-of-house experience.

The role emphasizes dog wellbeing, customer relationships, and growth into leadership positions, with advancement opportunities and a team-centered culture. Training and development accompany a schedule of 30–40 hours per week.