Dog Parent Growth & Community Lead

Socket.dev; Birmingham (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Dogtopia seeks a high-energy Parent Relationship Manager to warmly welcome dog parents and drive enrollment. You will manage the full parent journey, from first contact to loyal customer, leveraging lead generation, local marketing, and events to build community awareness.

This role emphasizes relationship building, timely follow-ups, and lead conversion during the ramp-up period through opening and the first year, with a focus on promoting current offers.

Qualifications

• High school diploma or equivalent is required.
• Outside sales experience preferred.
• Must be outgoing, driven, motivated, adaptable, charismatic, creative and persuasive.

Responsibilities

• Welcome dog parents and drive revenue through lead generation, marketing and sales conversion.
• Oversee the full parent journey from first impression to loyal customer, reflecting warmth and high standards of the Dogtopia brand.
• Attend local events, promote pre-opening offers, and build relationships with local businesses to fuel enrollment and community presence.
• Manage and convert leads, promote current offers, and ensure timely follow-ups with new parents and boarding clients.

Skills

Outgoing personality

Charismatic

Persuasive

Sales experience

Education

High school diploma or equivalent

Job description

Dogtopia seeks a high-energy Parent Relationship Manager to warmly welcome dog parents and drive enrollment. You will manage the full parent journey, from first contact to loyal customer, leveraging lead generation, local marketing, and events to build community awareness.

This role emphasizes relationship building, timely follow-ups, and lead conversion during the ramp-up period through opening and the first year, with a focus on promoting current offers.