Dog Daycare Shift Lead — Customer Care & Team Leader

Dogtopia of Downtown Ft Lauderdale; Fort Lauderdale (FL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Bring your dog to work

Education in basic dog obedience and培训

Fun, dynamic team culture

Additional certification programs

Job summary

Dogtopia in Fort Lauderdale is seeking an energetic Sales Manager to grow daycare enrollments and explain the benefits of our services to pet parents. This role blends sales, customer service, and leadership across daily operations in a fast-paced environment.

You will supervise schedules, handle invoices, coordinate with managers, and support training while ensuring exceptional client experiences. We offer flexible hourly wages and the opportunity to bring your dog to work after training.

Qualifications

• Energetic and organized with a sales and solutions mindset.
• Love dogs and enjoy working in a pet-care environment.
• Excellent customer service and communication abilities.

Responsibilities

• Create effective daily room schedule.
• Record health and behavioral notes in logs and share across shifts.
• Greet customers promptly and maintain a welcoming front desk.
• Manage check-ins/outs, daycare and spa services, and invoicing.
• Handle payments (cash and credit) and balance cash drawer.
• Assist training opportunities and provide feedback to team.
• Maintain front desk supplies and inventory.
• Support management with special projects and growth initiatives.

Skills

Sales

Customer service

Communication

Teamwork

Leadership

Problem solving

Tools

POS software

Job description

Dogtopia in Fort Lauderdale is seeking an energetic Sales Manager to grow daycare enrollments and explain the benefits of our services to pet parents. This role blends sales, customer service, and leadership across daily operations in a fast-paced environment.

You will supervise schedules, handle invoices, coordinate with managers, and support training while ensuring exceptional client experiences. We offer flexible hourly wages and the opportunity to bring your dog to work after training.