Dog Bather

PetSuites; Arlington Heights (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the pet care sector is seeking a dedicated Dog Bather to join their team. This role is perfect for animal lovers who thrive in a dynamic environment, providing essential grooming services that ensure pets leave looking and feeling their best. As part of a growing company committed to excellent customer service, you'll engage with pet parents and ensure a safe, clean, and welcoming atmosphere for all furry guests. If you're passionate about animal care and enjoy working in a fun, team-oriented setting, this opportunity is ideal for you!

Qualifications

• Passion for animals and gentle handling techniques.
• Strong communication skills and customer service orientation.

Responsibilities

• Perform bathing services including brushing, drying, and nail trims.
• Maintain cleanliness in the bathing area and restock supplies.
• Monitor pet health and communicate effectively with pet parents.

Skills

Customer Service

Animal Care

Communication Skills

Attention to Detail

Education

High School Diploma

Job description

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Company Overview:

Our Pet Resort is part of a larger company called National Veterinary Associates ("NVA") that operates over 1000 veterinary hospitals and pet resorts. NVA is investing resources to grow our business, and your role contributes to this exciting expansion. The pet resorts industry is rapidly growing, and NVA is at the forefront. We are proud to be part of this thriving sector!

Position Overview:

We embody the mission "Pet Lovers Delighting Pet Lovers" through being Playful, Passionate, Personal, and Professional. Ideal candidates will embrace this culture, be team players, self-motivated, receptive to direction, possess excellent communication skills, and have great attention to detail. This role involves bathing our guests' pets, either during their stay or as walk-in appointments, with a focus on excellent customer service and animal care.

A Day in the Life:

The role involves helping our canine guests feel their best, ensuring they leave smelling fresh and looking great. You'll get wet, handle fur, and experience the joy of transforming pets into happier, cleaner dogs. Be prepared to get some fur on you, scoop poop, clean up accidents, and receive lots of slobbery kisses!

Responsibilities:

• Treat each guest with respect and dignity.
• Perform bathing services including brushing, drying, nail trims, and ear cleaning, meeting pet parents’ requests.
• Communicate effectively with pet parents about services, pick-ups, and any special instructions.
• Maintain professionalism and detailed communication, both in person and via electronic notes.
• Ensure baths are completed efficiently, managing time effectively.
• Maintain and restock bathing supplies, ensuring products are current and not expired.
• Keep the bathing area clean and disinfected, following health standards.
• Monitor pet health during baths and report concerns.
• Follow safety protocols, especially with aggressive or escape-prone animals.
• Adhere to pricing guidelines and review prior notes before services.
• Identify pets accurately using tags or bands and communicate with other staff about guest status.
• Handle laundry promptly and coordinate with other departments as needed.

Team Qualities:

• A passion for animals and animal care, especially dogs and cats.
• Gentle, safe handling of animals; no forceful or aggressive techniques.
• Customer service-oriented with strong communication skills.
• Ability to work in various physical conditions and environments.
• Reliable, punctual, and flexible with scheduling, including holidays and weekends.
• Physically capable of handling dogs of all sizes and lifting up to 60 lbs.
• Other duties as assigned.

Equal Opportunity:

NVA Pet Resorts is committed to diversity and equal employment opportunities. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, veteran status, gender identity, or other protected factors.

Job Details:

• Industry: Other
• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry Sector: Hospitality