DoD Windows Server IT Specialist – Cybersecurity & Support

Dynamo Technologies; United States; A distancia; USD 62.000 - 82.000; Jornada completa

Descripción de la vacante

Dynamo Technologies is hiring an IT Support Specialist to provide frontline support for the DLA EWASS program, focusing on Windows Server environments, hardware, software, and cybersecurity compliance. You will diagnose, resolve incidents, manage ServiceNow tickets, assist with Active Directory, backups, and DR activities, and prepare technical documentation.

You will work with DoD standards and DoD 8570 certifications, maintain system performance, and support DoD security requirements while

Formación

• Six years of progressive IT/information processing experience.
• Minimum three years in specialized information processing involving hardware and software.
• Two years hands-on experience installing hardware and software, diagnosing problems, and training customers.

Responsabilidades

• Provide technical support for IT hardware, software, and Windows Server OS.
• Diagnose and resolve customer-reported technical issues and service requests.
• Manage incidents and requests in ServiceNow per SLAs.
• Support Active Directory administration and network services.
• Perform system diagnostics, backups, and routine maintenance.

Conocimientos

Windows Server

Active Directory

ServiceNow

Incident management

Cybersecurity

Troubleshooting

Documentation

User support

DoD 8570

Clearance

Herramientas

PowerShell

Descripción del empleo

Dynamo Technologies is hiring an IT Support Specialist to provide frontline support for the DLA EWASS program, focusing on Windows Server environments, hardware, software, and cybersecurity compliance. You will diagnose, resolve incidents, manage ServiceNow tickets, assist with Active Directory, backups, and DR activities, and prepare technical documentation.

You will work with DoD standards and DoD 8570 certifications, maintain system performance, and support DoD security requirements while