DoD IT Support Specialist — TS/SCI, SAP/SCI

TekSynap; Destin (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K

Job summary

TekSynap is seeking a Journeyman Computer User Support Specialist to support the United States Air Force, 53rd Wing at Eglin AFB, FL. The role focuses on SAP/SCI activities and daily IT support, including end-user assistance, software deployment, and policy enforcement.

Qualified candidates hold a TS clearance with SCI eligibility and relevant DoD IA certifications, with 3–5 years IT experience and a BS in CS/IT preferred. Travel is minimal; work environment is office-based.

Qualifications

• Top Secret Clearance with SCI Eligibility.
• Meet DoD 8570.01-M IA Technician/Manager requirements within 6 months.
• 3–5 years of IT or related field experience.
• BS in Computer Science or Information Technology, or equivalent preferred.
• Experience as System/Network Administrator or IT/Assurance Specialist.
• Eligibility for access to Special Access Program Information.
• Willingness to submit to a Counterintelligence polygraph.

Responsibilities

• Provide day-to-day DoD SAP/SCI/SAP activities support.
• End-user support; research and resolve technical problems; document/res monitor issues.
• Software installation and support of commercial software and upgrades.
• Update solutions database with resolutions.
• Hardware/software installation and configuration per computing standards.
• Enforce IT policies and procedures.
• Assist with setting up new users in IDAM and LDAP profiles.
• Install and configure computers, monitors, network infrastructure and peripherals.
• Maintain, upgrade and repair PCs/laptops and Windows desktop apps.

Skills

Clearance required

DoD IA cert (8570.01-M)

IT experience

System/Network admin exp

SAP/SCIP access eligibility

Polygraph willingness

Education

BS in CS/IT or equivalent

Job description

TekSynap is seeking a Journeyman Computer User Support Specialist to support the United States Air Force, 53rd Wing at Eglin AFB, FL. The role focuses on SAP/SCI activities and daily IT support, including end-user assistance, software deployment, and policy enforcement.

Qualified candidates hold a TS clearance with SCI eligibility and relevant DoD IA certifications, with 3–5 years IT experience and a BS in CS/IT preferred. Travel is minimal; work environment is office-based.