DoD Cloud Transformation Solutions Manager

Amazon; Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon is seeking a Customer Solutions Manager for the Department of War (4th Estate) within WWPS DoW. This role drives workload transformation, coordinates with account managers and solution architects, and ensures delivery of mission-critical workloads to AWS for a US Government client.

A Top Secret clearance is required and travel may be up to 25%. Ideal candidates will blend system engineering with business development, leading large programs and guiding teams across diverse stakeholders to

Qualifications

• 5+ years of leading large-scale technical or engineering programs.
• 2+ years of customer-facing work with executives, technologists or partners to solve business problems with advanced technologies.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• Current, active US Government Security Clearance of Top Secret or above.

Responsibilities

• Meet regularly with DoW mission owners and mission workload development teams to determine workload development/transition status, identify and remove blockers, and develop plans for future enhancements.
• Solicit performance feedback, identify and eliminate blockers, identify and coordinate AWS resources needed to move workload development forward.
• Work with mission owners and workload development teams to coordinate access to AWS subject matter experts, solutions architects, and professional service engineers.
• Track and report workload transformation and capacity planning metrics to mission owners and internal stakeholders to ensure capacity and professional resources are provided ahead of demand.
• Meet regularly with enterprise account managers to update status and manage transfer of new opportunities from prospect to workload in progress.
• Participate in and support enterprise account manager customer engagements focused on moving from first-call to active customer engagement.
• Ability to achieve the AWS Solutions Architect - Associate certification within 6 months.
• Up to 25% travel required.

Skills

Leadership

Program management

Customer-facing

Technical transformation

Security clearance

Education

Bachelor's degree in science, technology, engineering, math, business or equivalent

Job description

Amazon is seeking a Customer Solutions Manager for the Department of War (4th Estate) within WWPS DoW. This role drives workload transformation, coordinates with account managers and solution architects, and ensures delivery of mission-critical workloads to AWS for a US Government client.

A Top Secret clearance is required and travel may be up to 25%. Ideal candidates will blend system engineering with business development, leading large programs and guiding teams across diverse stakeholders to