Documentation/Training Coordinator 2

Lam Research Salzburg GmbH; Phoenix (AZ); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

On-site Flex

Virtual Flex

Job summary

Lam Research is seeking a Training Coordinator to support the Customer Support group. You will coordinate training requirements with customers and centers, maintain LMS data, and manage calendars, instructors, and orders across multiple training centers.

The role involves creating training plans, coordinating sessions, and processing related financial transactions within the LMS and databases. Hybrid on-site/remote options are available, with opportunities to support multiple centers.

Qualifications

• 1–2 years related experience required.
• Ability to coordinate training, scheduling and enrollment.
• Familiarity with documentation and filing processes.

Responsibilities

• Coordinate training requirements with customers and centers.
• Update financial data in the LMS to ensure accuracy.
• Manage training center calendars, instructor assignments, and orders.
• Develop training plans and coordinate delivery for ETMP/STCP.
• Create training sessions and enrollments; administer feedback from customers.
• Produce weekly enrollment reports for designated divisions.

Skills

Training coordination

Documentation handling

Tools

Learning Management System (LMS)

ETMP LMS

STCP database

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date: Oct 8, 2026

Location: Phoenix, AZ, US, 85085

Worker Category: On-site

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customersupport throughout their lifecycle with Lam. We drive performance, productivity, safety, andquality of customers installed base performance and deliver service and lifecycle solutionsfor their most critical equipment and processes.

The impact you’ll make

Provides clerical and administrative support related to documentation system requirements. Maintains documentation manuals to ensure they are accurate and up-to-date and available to appropriate personnel. Maintains filing of all master documents.

What you’ll do

• Coordinate with customers and ATs to identify training requirements and develop training plans. Partner with regional and global training center coordinators to identify training opportunities, reserve resources, and schedule training to support business needs.
• Analyze monthly reconciliation of customer credit usage & internal cost relief. Update all financial data in Learning Management System to ensure 100% accuracy.
• Manage the following tasks at the Tualatin Training center: training schedule calendar, instructor assignments, generating customer quotes, processing purchase orders and sales orders.
• Oversee all Tualatin ETMP training requests by developing training plans, coordinating session delivery, and completing all related financial transactions within the ETMP LMS.
• Administer all Tualatin STCP training requests by creating training plans, coordinating training execution, and reviewing and approving associated financial transactions within the STCP database

• Create and manage Az sessions and student enrollments
• Create customer profiles for Arizona, Fremont and Tualatin Training Centers
• Administer process training sessions and student enrollments
• Manage feedback/inquiry from customer
• Weekly US Scheduling Calendar review
• Provide training enrollment reports to Security divisions in Arizona, Fremont and Tualatin on weekly basis

Who we’re looking for

• Typically requires a minimum of 1-2 years of related experience.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Nearest Major Market: Phoenix
Job Segment: Training, Database, Operations, Technology, Customer Service, Research