Documentation/Training Coordinator 4

LAM RESEARCH Corporation; Phoenix (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lam Research Corporation seeks an experienced training and administrative professional to support documentation systems and training program execution. You will coordinate training requirements, manage calendars, and ensure accurate financial data in the Learning Management System across multiple centers.

This hybrid role supports Arizona, Fremont, and Tualatin locations with a focus on accuracy, documentation upkeep, and timely reporting to security divisions and stakeholders.

Qualifications

• Minimum 4–6 years of related experience in administrative or training support.
• Clerical and administrative duties to support documentation systems.
• Maintains documentation manuals to ensure accuracy and availability.

Responsibilities

• Coordinate with customers and trainers to identify training requirements and schedule sessions.
• Update financial data in the LMS to ensure 100% accuracy.
• Manage training calendar, instructor assignments, and related purchasing and ordering tasks at the training center.
• Oversee ETMP and STCP training requests, including planning, delivery, and financial approvals.
• Create and manage training sessions and enrollments for Arizona, Fremont and Tualatin centers.
• Generate enrollment reports for Security divisions on a weekly basis.

Skills

Training coordination

Documentation support

Customer coordination

Tools

Learning Management System (LMS)

ETMP LMS

STCP database

Job description

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

Provides clerical and administrative support related to documentation system requirements. Maintains documentation manuals to ensure they are accurate and up-to-date and available to appropriate personnel. Maintains filing of all master documents.

What you’ll do

• Coordinate with customers and ATs to identify training requirements and develop training plans. Partner with regional and global training center coordinators to identify training opportunities, reserve resources, and schedule training to support business needs.
• Analyze monthly reconciliation of customer credit usage & internal cost relief. Update all financial data in Learning Management System to ensure 100% accuracy.
• Manage the following tasks at the Tualatin Training center: training schedule calendar, instructor assignments, generating customer quotes, processing purchase orders and sales orders.
• Oversee all Tualatin ETMP training requests by developing training plans, coordinating session delivery, and completing all related financial transactions within the ETMP LMS.
• Administer all Tualatin STCP training requests by creating training plans, coordinating training execution, and reviewing and approving associated financial transactions within the STCP database
• Create and manage Az sessions and student enrollments

• Create customer profiles for Arizona, Fremont and Tualatin Training Centers
• Administer process training sessions and student enrollments
• Manage feedback/inquiry from customer
• Weekly US Scheduling Calendar review
• Provide training enrollment reports to Security divisions in Arizona, Fremont and Tualatin on weekly basis

Who we’re looking for

• Typically requires a minimum of 4-6 years of related experience.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research (“Lam” or the “Company”) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.